Case Study: L&Q – The Quarry, Erith, Bexley
L&Q is one of the UK’s leading housing associations and developers and chose to partner with Beko plc on its eco-development of 600 new homes named ‘The Quarry’ in Erith, Bexley.
Christine Osbourne, Sales & Customer Service Director said: “Beko focuses on what matters to their customers and what makes life easier for them. They understand that people want time to do the things they love, and this is reflected in our vision for The Quarry. We created ecology and play corridors where people could come together, and created a large ecology park where residents could spend time with their families, enjoying nature and green spaces.
Christine adds: “Our research showed that 76% of people want to be closer to nature, so we brought the nature to them. Beko’s appliances include time saving technology that ensures people can spend more time doing the things they enjoy, and freeing them up to make the best use of these spaces. We actively sought out an appliance partner who could contribute to our vision of an eco-friendly development. Beko’s commitment to energy-saving and award-winning energy efficient products made them the perfect choice.
“At L&Q we want to work with organisations we can trust and which we know will provide an exceptional service for our residents. Knowing that we have found this in Beko gives us peace of mind that we are providing the best possible service at every level for our customers for years to come.”
“We always look at the warranty manufacturers are offering. The Beko plc portfolio of brands offered everything from 2-5-year guarantees, which really appealed.”
“The Beko plc seven day customer line and online support is invaluable to us and our customers.”
“It’s imperative you trust and believe in the brands you work with. Seeing positive third party reviews such as the fact 95% of Beko customers would recommend them to family and friends (Reevoo) gave us even more confidence.”